Ethical principles

Voimian’s ethical principles guide the actions of every Voimian employee – whether in management or in day-to-day service delivery, in major strategic decisions or in minor choices. They apply to all situations, regardless of who we are dealing with or the circumstances in which we operate. 

Ethical principles are more than just compliance with laws and regulations – they lay the foundation for trust, accountability and performance. They define what is acceptable and what is not in our operations, and ensure the quality and values underpinning our services. 

We expect our partners to share these principles with us, where applicable. 

Environmental responsibility

We operate sustainably, take environmental impacts into account throughout the entire life cycle of our operations, and manage our environmental responsibility as part of our overall strategy. 

• We are reducing emissions, waste, food waste and chemical use in our operations, supporting biodiversity and developing our processes in a resource-efficient manner. 
• We use sustainable and climate-friendly raw materials and other materials.  
• We are promoting energy efficiency and transitioning to renewable energy  
• We favour locally sourced and certified ingredients whose origin is transparent and traceable.  
• We take social and environmental impacts into account throughout the entire value chain. All our procurement contracts meet high sustainability standards. 
• We train our staff in environmental responsibility and offer our customers sustainable options. We align our environmental goals with the development of the customer experience. 
• We manage our environmental responsibility systematically, monitor the achievement of our targets and are committed to continuous improvement.

Social responsibility

People are at the heart of what we do – we look after our staff’s wellbeing, skills and ability to work. 

• We provide a safe, healthy and inclusive working environment. 
• We promote equality and inclusion in the workplace. 
• We support employees’ ability to work and help them remain in employment throughout their careers – proactively, on an individual basis and with a long-term perspective. 
• We develop our skills through comprehensive induction, ongoing training and career development pathways. 
• We offer students opportunities to develop their skills and transition into the world of work. 
• We are building a supportive, fair and inclusive leadership culture based on trust and respect. 
• We are committed to international human rights standards (UN, ILO, OECD) and require that they be respected in all our activities. 
• We do not tolerate discrimination, harassment, violence, human trafficking, forced labour or child labour. 
• We respect our employees’ right to organise and freedom of association. 

Good governance and ethical conduct 

We operate openly, honestly and transparently. Good governance, compliance with the law and ethical principles form the basis of our operations. 

• We comply with the law, official guidelines and the principles of good governance. 
• We use public funds carefully, efficiently and appropriately. 
• We report on our financial activities openly and transparently. 
• We do not tolerate corruption, bribery or undue influence. 
• We avoid conflicts of interest in all our activities. 
• We handle data responsibly and securely – we ensure expertise and data protection across all our services. 
• We take a proactive approach to disruptions and exceptional circumstances – we maintain business continuity plans and capabilities. 
• We promote dialogue with our customers, employees and partners. 
• We assess suppliers on the basis of ethical, social and environmental criteria. 
• We require responsible and transparent practices throughout the entire supply chain – including respect for human rights, a ban on child labour and forced labour, and traceability of production. 
• We communicate openly and honestly, respecting all parties and taking data protection into account. 

Monitoring and reporting channel